CONTRACTS & POLICIES

We understand that situations may occur and you may need to cancel/reschedule your appointment, however, we do require 72 hours notice from the time of your appointment. No fee is due at cancellation if notice is given 72 hours prior to your appointment. If notice is given. less than 72 hours prior to your appointment 50% of the scheduled appointment will be charged to the card on file. No show appointments will result in 100% of the scheduled appointment being charged. The credit card on file will be charged automatically or if no card is on file, an invoice will be sent and must be paid before any rebooking takes place. Multiple cancellations/reschedules of 3 or more will also require a 100% deposit towards your next booking. The deposit will go towards your service and will be deducted from the total at the end of your service.Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 72 hours in advance because we know how easy it is to forget an appointment you booked months ago!